* * DIFFERENT SHADES OF SERVICE
You may be interested in an experience of mine.
Whilst heading towards the M t I found that the bracket holding my dynamo had fractured, and so I headed for the local main agents for My Triumph, S. H. Newsoms, at the Highway Garage, Kenpas Highway, Coventry. Arriving at 2 p.m., I went to the Reception Office, only to find the occupant eating a sandwich and reading the Daily Mirror.
He would certainly attend to my dynamo, I was informed, but only after his lunch hour had finished at 2.15 p.m.! Upon hearing Ibis I must have looked rather astonished, as I was then told that ” the days when garages gave service at all hours were gone.” And this at 2 p.m.!
I think I must have given an impression of not being satisfied, as I was told to go to the Rootes dealer a couple of miles along the highway (with a Triumph car!) and sec what he would do.
For the benefit of your readers who might like good service on this highway just before the M x, the Rootes dealer, Martin’s Garage, turned round and attended to my dynamo while I waited. Naturally they didn’t have Triumph spares and so the broken bracket had to he welded.
I mentioned my incident to the foreman, who said they actually liked to give service as one satisfied customer led to another. Perhaps your readers may care to read the above, as I certainly know where I shall fill up with petrol for the M 1 in future.
Muston Green. JoHNI 14. BELL.