After sales service

Browse pages
Current page

1

Current page

2

Current page

3

Current page

4

Current page

5

Current page

6

Current page

7

Current page

8

Current page

9

Current page

10

Current page

11

Current page

12

Current page

13

Current page

14

Current page

15

Current page

16

Current page

17

Current page

18

Current page

19

Current page

20

Current page

21

Current page

22

Current page

23

Current page

24

Current page

25

Current page

26

Current page

27

Current page

28

Current page

29

Current page

30

Current page

31

Current page

32

Current page

33

Current page

34

Current page

35

Current page

36

Current page

37

Current page

38

Current page

39

Current page

40

Current page

41

Current page

42

Current page

43

Current page

44

Current page

45

Current page

46

Current page

47

Current page

48

Current page

49

Current page

50

Current page

51

Current page

52

Current page

53

Current page

54

Current page

55

Current page

56

Current page

57

Current page

58

Current page

59

Current page

60

Current page

61

Current page

62

Current page

63

Current page

64

Current page

65

Current page

66

Current page

67

Current page

68

Current page

69

Current page

70

Current page

71

Current page

72

Current page

73

Current page

74

Current page

75

Current page

76

Current page

77

Current page

78

Current page

79

Current page

80

Current page

81

Current page

82

Current page

83

Current page

84

Current page

85

Current page

86

Current page

87

Current page

88

Current page

89

Current page

90

Current page

91

Current page

92

Current page

93

Current page

94

Current page

95

Current page

96

Current page

97

Current page

98

Current page

99

Current page

100

Current page

101

Current page

102

Current page

103

Current page

104

Current page

105

Current page

106

Current page

107

Current page

108

Current page

109

Current page

110

Current page

111

Current page

112

Current page

113

Current page

114

Current page

115

Current page

116

Current page

117

Current page

118

Current page

119

Current page

120

Current page

121

Current page

122

Current page

123

Current page

124

Current page

125

Current page

126

Current page

127

Current page

128

Current page

129

Current page

130

Current page

131

Current page

132

Current page

133

Current page

134

Current page

135

Current page

136

Current page

137

Current page

138

Current page

139

Current page

140

Current page

141

Current page

142

Current page

143

Current page

144

Current page

145

Current page

146

Current page

147

Current page

148

Current page

149

Current page

150

Current page

151

Current page

152

Current page

153

Current page

154

Current page

155

Current page

156

Current page

157

Current page

158

Current page

159

Current page

160

Current page

161

Current page

162

Current page

163

Current page

164

Current page

165

Current page

166

Current page

167

Current page

168

Current page

169

Current page

170

Current page

171

Current page

172

Current page

173

Current page

174

Current page

175

Current page

176

Current page

177

Current page

178

Current page

179

Current page

180

Coys has developed its own unique salesroom as an alternative to selling under the hammer at auction

Chris Routledge, the managing director of Coys, leans closer. “With some of the sales recently, the auction houses did the best they could,” he says. “But some of the cars at the top end of the catalogues had been on the market for a wee while. So of course those cars didn’t find a home and everyone started shouting, ‘oh it’s the beginning of the end.’ That’s utter rubbish.

“I think it’s more of a Millennium Bug myself, in that it’s all much ado about nothing. We’ll just have to wait and see, and I could be proven very painfully wrong.”

Brave words from a man about to auction off 50-odd cars at that afternoon’s Coys Autosport International sale, including a world record-breaking 2007 SSC Aero TT worth £180-240,000 and a 1959 Ferrari 250 GT Spyder worth £250,000.

Some of the cars failed to reach their reserve and went unsold, however a large number were bought post-sale. “I’m afraid we just can’t let that car go for that sum,” said Routledge on a number of occasions. “Do come and see us after the sale though and we can maybe work something out. And so onto lot number 215…”

To someone who didn’t know the history of the 90-year-old company, the speed with which cars were put aside when they didn’t reach their reserve may have seemed a little bizarre. But Coys has what many other auction houses don’t – a salesroom at its Richmond-based ‘high command’ with enough space to keep cars after an auction, and thus no added pressure to sell them on the day. If the price isn’t right, you won’t be handed the keys.

Having moved from its Queens Gate Mews offices in South Kensington three years ago, Coys now has much more space to operate, meaning a 50/50 split between the auction and dealership sides of the business is easily achievable, even with 14 auctions planned for 2009.

The salesroom (below) houses everything from an ex-Schumacher Benetton B191 to a 1972 BMW CSL and a ’59 Cooper Maserati. Oh, and an original Dalek. “One of our guys owned this Dalek, brought it in to show us and we decided that it must be in the shop window,” says Routledge. “We have a two-and-a-half million pound Bugatti in the window and people ring up saying, ‘oh, you’ve got a Dalek in there – how much is it?’”

Dalek or no Dalek, the Coys salesroom is well worth a visit and explains why the company doesn’t need to sell cars under estimate at a sale. In the showroom buyers have more time to view. And there are those who find the auction process intimidating; here they are safe from the urgent words “going once, going twice…”

Auction diary

Our pick of the upcoming sales and the items you can’t afford to miss.

February 6-8 RM Auctions, Collector Cars of Fort Lauderdale, Greater Fort Lauderdale/Broward County Convention Center, Florida, USA, Tel: 001 519 352 4575

February 7 Bonhams, Collectors’ Cars and related Automobilia, Paris Expo, Porte de Versailles, Paris, Tel: 020 7447 7447

February 8 Artcurial, Classic and Racing Cars, Rétromobile, Porte de Versailles, Paris, France, Tel: 0033 06 1183 7894

February 9 Shannons, Sydney Summer Classic Auction, Unit B, 12 Frederick Street, St Leonards, Sydney, Australia, Tel: 0061 03 8543 2225

February 9/10 Barons, Classic Collectors and Historic Cars, Esher Hall, Surrey, Tel: 02380 668413

March 8 Bonhams, Collectors’ Motor Cars and Automobilia, Banbury Road, Shipton-on-Cherwell, Kidlington, Oxford, Tel: 020 7447 7447

March 9 Shannons, Melbourne International Motor Show Auction, Melbourne Exhibition Centre, Australia, Tel: 0061 03 8543 2225

March 12 COYS, Spring Classics, Royal Horticultural Halls, London, Tel: 020 8614 7888

March 14 H&H, Classic Collectors’ Cars and Automobilia, Stoneleigh Park, Boxton, Warwickshire, Tel: 08458 334455

March 14 RM Auctions, Automobiles at Amelia, The Ritz-Carlton, Amelia Island, Florida, USA, Tel: 001 519 352 4575

March 18 Brightwells, Classic Cars, Motorcycles and Automobilia, Easters Court, Leominster, Herefordshire, Tel: 01568 611122

March 23/24 Barons, Classic Collectors and Historic Cars, Esher Hall, Surrey, Tel: 02380 668413

Grand Prix Salmson

We have been asked to clarify that the Grand Prix Salmson featured for sale last month is not the vehicle which contested the LCC Relay Race and Mountain Handicap at Brooklands in 1932, but a sister car.